SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestglassesstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good lenses, they fulfill what they promise although they are a bit big.
A little too big
Cheap and good quality. It filters i think 10% blue light. So only slightly.
Not used yet but it seems to be a nice product…
Excellent!
If used with safety glasses. That would be great. The width is a bit wide. The product is very good when used as safety glasses. That would be great. The width is a bit wide. The product is very good. That would be great. The width is a bit wide. The product is very good
Filters blue light well, glasses are okay.
It arrived well, good quality.
The item is as shown in the picture and comfortable for the eyes.
Good product
Good quality. Well packaged. But it doesn't come with a case.
Good lenses, quality exceeds the price.
I love these glasses they are so cool thank you soo much
I ordered these glasses because light bothers me and gives me headaches. These glasses are perfect to use if the light bothers you. But they are too big, uncomfortable and they were broken when i got them. I didn’t say anything when i first got them but now it’s a problem. They were loose on the sides when i got them and the delivery kept saying it was “unsuccessful” i contacted the people about 2-3 times, the rest of the times the glasses delivery were “unsuccessful” i didn’t say anything because i knew it was going to happen. My order came 3 days i believe after the time it said it was going to be here. When i contacted customer service i was told, they will handle it and contact someone else. My delivery was unsuccessful 3 or 4 more times..
Ok
I was very pleased with the way the glasses look on me and the quality of the glasses
They work well. I can see the difference looking at a white screen.
Very good looking glasses. Fits perfectly. Light to wear, good product. Really fast delievery. Recomended.
It was really fitting and see good, cool stuff
Not the best glasses on ali.
Lightweight and very comfortable glasses. Good finish as well. I recommend for the price.
Digital nomads would love this as they spend enormous amounts of time in front of a computer. It blocks blue light really well.
Surprised by the quality price, I recommend fast shipping and product quality.
Wear everyday of my life
Very cool, my husband loved it.
Good quality glasses, arrived quickly and are very comfortable.
After trying it for more than a week, I can say that the product does protect against blue light. I say this as someone who spends more than 12 hours a day in front of the PC. Furthermore, I think the glasses are somewhat fragile, although that is just my personal opinion. Finally, if you want glasses that truly deliver on what they promise and at an affordable price, I would recommend buying them.
They arrived in good time
Nice
Great glasses
Excellent product, highly recommended, would buy again.
Almost everything arrived fine, there's a slight scratch on the lens, but for the price it's okay.
Well received, thank you. The pair of glasses fits me very well, good quality and price. I recommend this product because it is very useful for eye protection.
They are big for a woman maybe, and the quality is not the best, they are very plastic but for the price it's okay.
Third time i have ordered these glasses, after i lost the last two pairs! ! Very comfortable, and light...
This is my third time i bought from this seller i recommend the seller to everyone %100
Nice frame. Thumbs up
The material of the glasses frame is very durable, it doesn't seem to be flimsy like plastic. I highly recommend it because it lasts much longer.
Seem ok, comfortable
Done, Looking good little big but l like them
Good
lightweight glasses Stability of the plastic frame good stabile Joints Blue filter works very well
Very good.
The glasses are cute but very thin.
Good quality , a little loose though
Excellent value for money, they look good quality and the design is modern with a vintage touch.
The product delivers what it promises.
The legs of the glasses are very open
Beautiful eye glass i love it
They are comfortable to wear, but didn’t fit my head well. It does block some blue light, but not much. Seller is easy to deal with