SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestglassesstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
✅ UV400 grade sunglasses are crucial for filtering out glare reflected by sunlight.
Nice model, fine glasses
Ok
good quality
Glasses are good. However, they are not thick, thus for some face types they may not fit.
very good
Is it not straight
Everything is as in the photo.
Soo good
It's affordable and of good quality. It's affordable and of good quality.
Good product and good service
They didn’t come broken and they fit.
Glasses of excellent quality, look expensive.
mixed review pretty but crooked when tightening it's good to see in the long term
They arrived broken to me
Very good quality, highly recommended.
Excellent
Cute
very cool 🫶🏻
Beautiful glasses
Would definitely recommend
Arrived on time, intact, the only negative is the edges are a little...
you receive what you see
Glasses are super
👍 👍 👍 👍
Glasses are great
They just arrived to me, honestly very surprised. Be careful, they might not be very big but if you have a normal head, they are really great. The quality is very good for what they cost, honestly and quite surprised with the crystals.
Good. Basically they work.
Really good
So good for the price i rate it a 10/10 love it every much thank you!
These sunglasses look amazing. I recommend buying them.
Super quality
Great
They fit perfectly, very cool and look like in the photo
The quality is really good even though it's plastic. If you have big head they will be stretched and looks comical on the nose
The glasses arrived very quickly, literally 5-6 days, good quality.
nice glasses, but I thought they would be wider because this shape doesn't suit me very well. but overall nice glasses.
Order compliant and satisfied, thank you very much.
It's quite user-friendly.
Very good
wonderful
Top
Excellent, the model is very nice. Just be more careful with deliveries because they often arrive damaged.
High-quality glasses, although unfortunately the colors vary slightly.
Good
Cuteee
Zajebisteeee
A little bit spall for me but it’s good
suitable color, it's fine although I'm not convinced about the temples of the glasses, as they are very thick but I guess it's okay
Amazing fits awesome
Magnificent