SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestglassesstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent
I really liked the glasses; it's the second one I've bought from this seller. It fits super well, has a very modern design, and has some great lenses that are polarized. Well done to the seller!
Good glasses
When the sunlight is at its peak, it's less dark than regular sunglasses. At night, the lenses become bright. The glasses frame is a bit heavy and the paint feels like it will peel off with use. The design is good. And because it has a polarizing function, sometimes the phone screen looks slightly strange.
Good
Good metallic body. Feels like good quality. The package is so boring: just a paper box and plastic cover. No sunglass bag.
The glasses were well packed, the quality is good.
Every things is ok!
OK
Very nice.
Dear seller, thank you for your work and approach to the buyer!
Super glasses.
Awesome design, really edgy
Good
Perfect glasses, super comfortable, a bit slow to darken but otherwise they are perfect.
very good, maybe I'll buy more.
Polarization is ok. darkens when under uv light. Nice quality.
Excellent product, thank you.
The glasses feel great, I like the frame because it fits well because I have a big head haha. The only detail is that the photochromic effect is not noticeable.
Good
good product
good quality of the material
Excellent, but it's plastic, not glass.
Product received on time. Well packed and protected. Tested and everything is like described. I'm satisfied and i recommend that seller as serious and professional. Regards
Good product but small for me, I gave it as a gift to my brother.
Super fit, I'm completely satisfied.
Ok
Glasses look good and are just as described. They are indeed polarised, can't test the uv protection part though. Photochromic functionality is indeed present, although the difference between indoor and outdoor is not as stark as the image suggests (tested on a sunny day). Overall they are pretty great, lenses are a bit on the bigger side.
The product did not come with the case, but the quality is good and beautiful.
I loved the glasses, very good quality! Very nice glasses
Perfect
They look good, good material
Good
Very good material, they are actually photosensitive, I can't verify it or it's very faint, but they still look good and are of good quality.
Estimated delivery 2 weeks. Satisfied with the quality of the glasses, that's why we are ordering for the second time.
Cool
Well made and great for the price 👍
Exactly as in the photos, I liked it.
Good quality
Cool glasses. There is no stated effect where they become lighter/darker, but they are made of solid metal. for this money, these are the best glasses I've ever had
The quality is good.
high-quality glasses, I liked them)) now I won't squint in sunny weather)).
Good quality always not my first time order, very good quality. Not worth more than 2.5 usd .
I liked it
Very good quality Polarized glass is 100% real
Great driving sun glass
I recommend them; they are good and look nice.
Exceeded expectations, arrived on time and good material according to the description.
Excellent glasses for this price.
Everything is great, both the delivery speed and the glasses. They meet all the stated specifications, the frame is sturdy. Thanks to the seller.