SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of bestglassesstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality and price, polarized lenses
For that price, best sunglasses ever.
Good quality glasses, I have several models from this brand which in my opinion is not inferior to other more expensive brands.
Excellent product, definitely worth buying. I will certainly purchase again because the product is very good.
This glass is far better than many others a good one
Very good sunglasses
top for this money, feels polar, super review
recommended
Second time ordering it, I can't do without it, and its weight is very light, as if I'm not wearing glasses. I ordered it for everyone at home, and its price is very very very very reasonable.
Nice sunglasses for the price, neatly packaged with a case and cloth, and a string to tie around the legs so you can't lose them.
Well-constructed glasses, I liked them.
Arrived quickly and good quality, thank you.
Adding review after 2 weeks of using. Its excellent and good looking and quality as well. Worth for money. Only the difficulties has faced for shipping part.
Everything arrived correctly, very good.
Very good quality 👌
Cool glasses, this is not the first time I order from this seller, as always great quality. I recommend.
Ok
The box arrived a little crushed but the product was not damaged, thank you.
good product. very light and does not tire the eyes.
Excellent
They have surprised me a lot. Delighted with the quality and presentation of these glasses. Highly recommended and for the price, unbeatable. Very fast shipping and very sturdy box. I will buy again.
I recommend.
Very fast delivery, top product, gladly again at any time!! !
I bought it for pennies, saw the discount on the telegram channel BushAliTopic. The glasses are just super, this is not the first time I've bought them, I've already recommended them to everyone. In general, everyone is very satisfied. That's what I understand.
Good quality
Super! Convenient, high quality.
everything is bomb, not the first time I take it.
Excellent
For the price these are good sunglasses: lightweight frame and the lenses are clear enough for tac lenses. Tested the uv protection with test cards and it seems good. The grey ones lenses are not too dark, not too light, good for normal daily use. The gradient tea version's lenses are lighter than expected and the transition in gradient isnt as smooth, looks a bit bandy. Otherwise i cant complain for the price, they come with a pouch, a microfiber cloth and a polarization test card. Shipping was fast and well packaged.
Okay. Okay, okay. Okay, okay. Okay, okay. Okay.
Excellent product, looks high quality.
Great glasses
They are excellent, I liked them a lot.
Overall, nice and comfortable sunglasses
excellent very beautiful and elegant....
Very good.
As description, recommended
Great ♥️
Good seller
Super recommended....top demis
These are honestly some of the best sunglasses i’ve ever had. Love the design and the look as well as the case definitely five stars
The quality is excellent. Weight .. much lighter than expected
The glasses are excellent, I liked them, only it seemed that the polarization is weaker than I would like.
The glasses are of very good quality, not too dark but monochromatic, pleasant to wear. On the face of it. I advise before purchasing.
Good frame, glare on the side of the lens
I recommend it, everything is great! The glasses are of very good quality, when I put them on my wife was blown away like an Arab at a pilot training course in 2001 😂.
Excellent product, it's worth buying for its good quality.
Thanks
Delivery 10 days. Glasses made of super plastic, very light and comfortable to wear. For people with a not very round face.
This is not my first order. Excellent glasses. Arrived via Mist Express in 2 weeks.